Water Drainage Solutions LLC (DBA French Drain Guys) – Terms of Service
French Drain Guys is a registered DBA (doing business as) name of Water Drainage Solutions LLC. When you request an estimate, schedule work, or exchange text messages with us, you are doing business with Water Drainage Solutions LLC. The words “we”, “us”, and “our” on this page all refer to Water Drainage Solutions LLC.
Effective March 8, 2025. Last updated July 31, 2026.
Welcome to French Drain Guys. By accessing our website, requesting an estimate, or using our services, you agree to the following Terms of Service. Please read them carefully.
Who We Are
Legal business name
Water Drainage Solutions LLC
Doing business as
French Drain Guys
Mailing address
103 Birch Ave, Orange City, FL 32763
Phone
(386) 414-9168 or (407) 668-9066
Email
support@frenchdrainguys.com
Website
https://frenchdrainguys.com
1. Services Provided
Water Drainage Solutions LLC, operating as French Drain Guys, specializes in drainage solutions, waterproofing, and related services throughout Central Florida. Our work is based on agreed-upon project scopes, estimates, and contracts.
2. User Responsibilities
By using our website or scheduling services, you agree to do the following.
- Provide accurate and complete information.
- Ensure property access for scheduled services.
- Comply with all applicable laws and regulations.
- Make timely payments for services rendered.
3. Payment and Refund Policy
- Payments are due as agreed upon in the service estimate or invoice.
- Deposits may be required before work begins.
- Refunds are only issued in cases where services cannot be performed as agreed due to our fault.
- Disputes must be submitted in writing within 7 days of service completion.
4. Limitation of Liability
Water Drainage Solutions LLC is not responsible for any of the following.
- Pre-existing conditions of the property affecting service outcomes.
- Damage caused by unforeseen weather conditions or natural events.
- Issues arising from modifications made by third parties after service completion.
5. Warranty and Service Guarantee
- We stand by our workmanship and offer warranties as specified in individual contracts.
- Warranty claims must be made within the stated coverage period and are subject to an inspection.
6. Intellectual Property
All content, logos, and materials on our website are the property of Water Drainage Solutions LLC. Unauthorized reproduction or use is prohibited.
7. Text Message (SMS) Terms of Service
Program name. Water Drainage Solutions LLC, doing business as French Drain Guys.
Program description. By opting in to text messages, you agree to receive messages from French Drain Guys about appointment scheduling and confirmations, technician arrival and job updates, quotes and invoices, and customer support replies. We do not send marketing or promotional text messages unless you separately ask for them.
How you opt in. You give consent to receive text messages when you provide your mobile number and agree to be contacted by text, for example when you submit a request form on our website, book an appointment, or ask us by phone or in person to text you. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency. Message frequency varies and depends on your active jobs and requests.
Message and data rates. Message and data rates may apply.
Opt out. Reply STOP to any message at any time to stop receiving text messages from us. You will receive one final message confirming that you have been unsubscribed, and we will send no further texts unless you opt in again.
Help. Reply HELP to any message for assistance, or reach us at (386) 414-9168 or support@frenchdrainguys.com.
Carrier liability. Wireless carriers are not liable for delayed or undelivered messages.
Supported carriers. Our text messages are supported on major United States wireless carriers. Carrier participation can change without notice.
Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. Our Privacy Policy explains in full how we collect, use, and protect your information.
8. Changes to These Terms
We reserve the right to update these Terms of Service. Changes will be posted on this page with an updated effective date.
9. Contact Us
Questions about these Terms of Service can go to Water Drainage Solutions LLC (DBA French Drain Guys), 103 Birch Ave, Orange City, FL 32763. Call (386) 414-9168 or email support@frenchdrainguys.com.
You can also review our Privacy Policy.
By using our services, you acknowledge that you have read and agreed to these Terms of Service.