French Drain Guys – Privacy Policy
French Drain Guys – Privacy Policy
Effective Date: March 8, 2025
At French Drain Guys, we are committed to protecting your privacy. This Privacy Policy explains
how we collect, use, and protect your personal information when you interact with our services,
website, and SMS communications.
1. Information We Collect
We may collect the following information:
– Personal Information: Name, email, phone number, and address when scheduling services.
– Payment Information: Billing details for service payments (processed securely via third-party
payment providers).
– Technical Information: IP address, browser type, and cookies when using our website.
– Communication Data: Messages exchanged via SMS, email, and customer service inquiries.
2. How We Use Your Information
We use collected data to:
– Provide and improve our drainage and waterproofing services.
– Communicate service updates, scheduling, and promotions.
– Process payments securely.
– Ensure website functionality and user experience.
3. SMS Consent & Privacy
When you opt-in to receive text messages from French Drain Guys, we collect your phone number for appointment scheduling, reminders, and customer support. Your consent is not shared with third parties for marketing purposes. Reply STOP to opt out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary.
4. Information Sharing and Security
We do not sell or rent your personal information. Your data may be shared with trusted service
providers only for essential business functions, such as payment processing and scheduling.
We implement industry-standard security measures to protect your data, but no system is 100%
secure. Customers are encouraged to use strong passwords and protect their personal devices.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can disable cookies in your browser
settings, but some site features may be affected.
6. Your Rights
You have the right to:
– Request access to your personal data.
– Correct inaccurate or outdated information.
– Request deletion of your data (subject to legal and business obligations).
– Opt out of marketing communications at any time.
7. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website with an
updated effective date.
For questions, contact us at thefrenchdrainguys@gmail.com or visit https://frenchdrainguys.com.By using our services, you acknowledge that you have read and agreed to this Privacy Policy.